Privacy Policy

1. Introduction

SobbiDispo ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our moving services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (phone number, email address, postal address)
• Moving details (pickup and delivery addresses, moving dates)
• Payment information for our services
• Communication preferences

2.2 Website Usage Data

We automatically collect certain information when you visit our website:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing moving and packing services
• Processing quotes and service requests
• Communicating about your move and our services
• Improving our website and services
• Sending promotional materials (with your consent)
• Complying with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance (providing moving services)
• Legitimate interests (business operations and improvement)
• Consent (marketing communications)
• Legal compliance (regulatory requirements)

5. Information Sharing

We do not sell your personal information. We may share your data with:

• Service providers who assist in our operations
• Insurance companies for coverage purposes
• Legal authorities when required by law
• Business partners for joint services (with your consent)

6. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure servers and databases
• Regular security assessments
• Employee training on data protection

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing
• Request data portability
• Withdraw consent

8. Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences through our cookie banner or browser settings. For more details, see our Cookie Policy.

9. Data Retention

We retain your personal data only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Generally no longer than 7 years after service completion

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16 without parental consent.

11. International Transfers

We primarily operate within the UK. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

12. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new "last updated" date.

13. Contact Us

For any questions about this privacy policy or to exercise your rights, please contact us: